Stupid Tech Support

Me: “Hi my name is [name] from [company] internet tech support how can I help you today?”

Customer: “My internet is down.”

Me: “Alright what happens when you try to browse?”

Customer: “Nothing, the screen goes black every time I leave the computer for a few minutes. And I have to hold down the power button for it to come back but that restarts everything!”

Me: “Okay can you move the mouse?”

Customer: “I tried that it doesn’t work!”

Me: “Try pressing any key on the keyboard.”

Customer: “Okay, the screen isn’t black anymore, but my internet is still down.”

Me: “What does it say?”

Customer: “Owner logged in.”

Me: “Click on owner.”

Customer: “Okay internet is working now.”

Me: “Sir, that was your screen saver.”

Customer: “I don’t know what that is, but thanks for fixing the internet. Bye!”

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Stupid CoWorkers

I was doing Excel support at Microsoft shortly after Win95 came out. Someone called and needed some help on Excel. He told me he had left the computer for a few minutes, and when he came back, the “devil” had “possessed” his computer. He told me it was bubbling all over the place, and the devil was in his monitor. I told him to move the mouse. The devil left. It was the screen saver.

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Stupid CoWorkers

I got a call from someone in our office.

Friend: “My computer’s dead.”

Me: “Ok, can you tell me what’s wrong with it?”

Friend: “The screen’s black. I got some coffee, came back, and the screen was black.”

It was a short walk to her desk, so off I go. Looking at the monitor, I saw that it was on with no flashing red lights, so I knew it was connected to the computer. Instinctively, my hand went to the mouse, and snap. The screen came back with all her work.

Friend: “WHAT DID YOU DO!?”

Me: “I moved your mouse. It was your screen saver.”

Friend: “Thanks! You’re a lifesaver!”

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