Stupid Customers

Me: “Okay, ma’am, just slide your card and either select credit or enter your PIN.”

Customer: “It says credit. This is a debit.”

Me: “I know, ma’am. Just enter your PIN for debit.”

Customer: “But it says credit!”

Me: “I know, just put in your PIN like on any debit machine.”

Customer: “But the button on the screen says credit!”

(Seeing no end to this conversation, I put my hand over the screen and block her view of it.)

Me: “Okay, now enter your PIN.”

(She does so, and not surprisingly her groceries are paid for.)

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Stupid Customers

Me: “Your total is $79.82.”

(The customer hands me her debit card.)

Me: “Slide your card in the machine please.”

Customer: “I already did.”

Me: “Did you really? It doesn’t say you did.”

Customer: “It’s talking to you? I think it’s lying!”

Me: “I’m sorry, could you slide it again.”

Customer: “Fine.” *slides card*

Me: “Select a ‘Payment Type’.”

Customer: “What is that?”

Me: “The type of card you are using.”

Customer: “Oh, debit.”

Me: “Okay. Push debit.”

Customer: “What is a PIN?”

Me: “The 4 digit password.”

Customer: “Oh, okay. What is it?”

Me: “I don’t know ma’am. It’s supposed to be private.”

Customer: “Oh, well, just whisper it…I won’t tell anyone.”

Me: “Just press credit.”

Customer: “Okay.”

Me: “Here’s your receipt. Have a nice day!”

Customer: “But I didn’t type in my PIN number.”

Me: “It’s fine ma’am. You are done.”

Customer: “Oh, okay.”

(Customer sees my manager as she is leaving.)

Customer: “That young lady was wonderful! She gave me free groceries.”

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