Stupid CoWorkers

My sister is a very intelligent woman when it comes to “book smarts,” but a little naive in the ways of the real world. She used to work as a waitress, which I won’t knock, because it IS a hard job. But when the cooks told her to go to the basement (restaurant had no basement) to get the dehydrated water, she searched for the basement entrance for an hour before realizing she’d been the butt of a joke. Another time, one of the salad girls had been busy, so my sister decided to make the salad herself. Just as she was carrying it to the customer, the salad girl grabbed her and said “what are you doing?” My sister said “well, she asked for the dressing on the side.” You guessed it- she had put a little salad in the middle of the plate and poured dressing around the edges!

Stupid Tech Support

Tech Support: “Do you have the icon on your desktop?”

Customer: “No. It’s a thingy with buttons on the shelf. Um, a modem.”

Tech Support: “Yes. I need you to look at the software you are using though. What do you click on?”

Customer: “Oh. Ok.”

Tech Support: “What’s the name of the icon you use to click on?”

Customer: “The mouse?”

Stupid CoWorkers

“I work on the phone. We have a time limit of 27 seconds per customer. We can get fired if we go over that for 3 months in a row. We are constantly listened to by our supervisors. If we go fast, we are repremanded for not being friendly enough, if we are friendly, we are repremanded for going too slow. I feel like I’m in a catch 22 movie. And this is one reason service is so bad everywhere. The customer is the loser.”

Stupid Customers

At the end of a hard and frustrating shift, a Tech. Support engineer offered this advice to a customer: “I know what the problem is. Take your computer back to the salesman and tell him you want your money back. If he asks why, tell him that you are too stupid to own a computer.”