Stupid Tech Support

This weekend, my father brought over his new laptop, purchased at a major retailer. It was taking 4-5 minutes to boot into the OS. It was discovered that there were several utilities loading during startup, some of them multiple times. Not wanting to void the support warranty, we called tech support. After my father related the problem, they talked him through removal and unchecking of many of the options. A reboot then took about 2.5 minutes, still quite a long time. When he asked what else could be done, he was told, “Just reboot a few more times. It should get faster as it works in.” We just sat there with our mouths open.

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