I am an accountant having various retail store locations reporting directly to me. One day I received a call from one of the retail clerks, let’s call her Marge. Here’s how the telephone call went:
Marge: I have a problem
Me: Yes, what’s wrong.
Marge: I just had a cash sale and I think I am going to be short $20.
Me: Why, explain what happened.
Marge: Well, this customer came to my counter and his total bill came to $80.00. He gave me (in cash) $100.00. Being that I gave him back $20, I am going to be $20 short!!!
Believe it or not, I spent 15 minutes on the phone with Marge explaining everything was fine!!!!
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