Caller: I am calling about a claim that was denied last week.
Insurance customer service rep next to me: Which claim is that, ma’am?
Caller: The one from my doctor’s visit while we were in Hawaii.
Insurance customer service rep next to me: Well, ma’am, your policy doesn’t cover international medical claims–so your doctor’s visit in Hawaii wouldn’t be covered.
(A woman and her daughter are standing by the cigarette counter where I am working.)
Child: “Mummy, can I have a chocolate bar?”
Mother: “Okay. Pick the one you want and give it to the man.”
(There is a long, tense pause as the child and I look at one another.)
Child: *in a very condescending tone* “Mummy. I think it’s a lady.”
Me: “She is correct.”
Female guest at front desk: I want to do laundry. Give me four and half dollars in quarters.
Desk attendant: I can give you five dollars in quarters with this.
Female guest: I only want four and half dollars.
Desk attendant: M’am, you gave me a five dollar bill.
Female guest: Just give me four and half dollars in quarters!
Desk attendant: Okay. Here’s four-fifty in quarters. And here’s two quarters change.
Female guest: Finally. Thank you.