Stupid Tech Support

Tech Support: “How fast is your modem?”

Customer: “I don’t know, it’s got a Pentium chip in it.”

Stupid Tech Support

Customer: “One of my friends gave me an ImageWriter printer and this keyboard. He said he gave me all the cables, but I can’t figure out how to connect them. Am I missing something?”

Tech Support: “Well, a computer would help.”

Customer: “You mean this keyboard isn’t a word processor?”

Tech Support: “No ma’am, its just an input device.”

Customer: “Then I need to buy a computer, right?”

Tech Support: “Yes.”

Customer: “Do you think I’ll need a monitor, too?”

Stupid Tech Support

Stupid Tech Support

I used to work for MacWarehouse as a tech support representative. One day a gentleman called who had never had a computer before. He was trying to set up his new system. I tried and I tried but I just couldn’t make him understand where to plug the cables in. Finally I looked up the details on his order. He had ordered top-of-the-line everything — monitor, keyboard, printer, modem, scanner, speakers, CD-ROM drive, external hard drive……except, he had not ordered the actual computer itself. No wonder the cables would not plug in anywhere.