Stupid Customers

I worked at a help desk for a bank. I had received many calls from a lady who insisted on drinking coffee by her computer, even though she tended to spill it. One day the lady called yet again.

Customer: “My keyboard isn’t working.”

Tech Support: “What’s wrong with it?”

Customer: “It won’t respond.”

Tech Support: “Did you spill coffee on it again?”

Customer: “I MAY have.”

Stupid Criminals

Courtesy of St. Petersburg Times

HUDSON – Beneath a stained-glass mural of the resurrection, the choir of St. Michael the Archangel Catholic Church gathered Friday to mourn a young member’s death.

The people had braced for Alison Matera’s passing since they learned of her cancer. They sat in wooden pews before a pedestal of polished white stone. Among them was a stranger who looked strangely familiar.

She said she was Matera’s sister. But she looked and sounded exactly like Matera.

And the people wondered.

Was it all a trick?

According to an incident report from the Pasco County Sheriff’s Office, this is what happened:

Matera told them about the cancer last February, after two years in the choir. They were some of her closest friends, and she gave them frequent updates on her treatment.

Near the end of last year, at the age of 27, she said she was giving up and entering hospice care. Choir members started getting calls from a hospice nurse with updates on Matera’s condition. Several of them noticed the same thing: The nurse’s voice sounded just like Matera’s.

Jan. 18, the same nurse called choir director Timothy Paquin and told him Matera had died at 7:04 p.m. He spread the news and planned the memorial.

Soon after, Paquin got a call from a woman saying she was Matera’s sister. She said Matera’s body would be shipped north to her family. She, too, sounded just like Matera.

Paquin called the hospice. He called local funeral homes. No one had a record of Alison Matera. But the wheels were in motion, and the memorial went on.

Then the so-called sister appeared, and the suspicion grew, and by the end of the service the people were convinced it had been a charade.

It’s unclear whether anyone confronted her, because no one from the choir agreed to be interviewed for this story. Matera also declined to comment, as did the stepsister she might have impersonated.

After the service, a choir member called the Sheriff’s Office and asked for help.

A deputy visited Matera’s apartment in New Port Richey that night. She was there. According to the report, she confessed to faking her sickness and death.

Matera was not arrested. According to sheriff’s spokesman Doug Tobin, she did not commit a crime.

So why did she do it?

She told the deputy she has attachment problems rooted in childhood trauma. Any time someone gets close, she feels the need to separate.

After she gained several close friends in the choir, she said she had cancer to drive them away.

But it brought them closer.

She said the fake death – the heartbreaking conclusion of an 11-month lie – was her best attempt at sparing everyone’s feelings.

Stupid Friends

A friend of mine was typing a letter up in Notepad and called me saying that the letters were upside down. I’ve heard a few things in my time but never heard of upside down letters. So I went over and had a look. Everything looked fine, but she said no, the L’s are upside down. It still took a minute to figure out what she meant. But, yeah, a lower case L looks like an upside down upper case L.

Stupid Customers

When I worked in a computer store we got a batch of paper shredders and sold them all pretty fast. One customer bought one along with a custom-built computer. He was a smart fellow, as he knew just what he wanted and even asked for the installation disks to be included in case something went wrong.

Happy to oblige, we gave him all the disks. The next day, he complained that we didn’t give him the driver disk for the shredder.

The shredder, under no circumstances, required any connection to the computer. There was just a power switch. I explained it to him, and he shrugged it off when he realized his mistake and left. After that, I went into the back room and laughed till it hurt.