Stupid Students

Student: “Hey, how do I lodge in to Hotmail?”

Me: “You’ve got to type in your username and password in those fields that say ‘username’ and ‘password’.”

Student: “I don’t have one of those.”

Me: “You need one to log in to Hotmail.”

Student: “It’s ‘LODGE’ in.”

Me: “The term is ‘log in,’ and you can’t log in without a username and password. I can help you create one if you’d like.”

Student: “Um, excuse me, but I THINK I know what I’m talking about. It’s LODGE in, and I don’t want a username and password, I just want to get some email!”

I just went back to working after that, and he left complaining about how “crappy” the computers in the lab were, after trying to “lodge in” for ten more minutes.

Stupid Customers

Customer: “One of my friends gave me an ImageWriter printer and this keyboard. He said he gave me all the cables, but I can’t figure out how to connect them. Am I missing something?”

Tech Support: “Well, a computer would help.”

Customer: “You mean this keyboard isn’t a word processor?”

Tech Support: “No ma’am, its just an input device.”

Customer: “Then I need to buy a computer, right?”

Tech Support: “Yes.”

Customer: “Do you think I’ll need a monitor, too?”

Stupid CoWorkers

Nurses are typically highly educated, smart people. However, many of them are clueless when it comes to using a computer.

The best call I got went something like this:

Nurse: My computer won’t work.

Me: Ok, what’s going on with it?

Nurse: The screen is black.

Me: Alright. Is the green light visible on the computer?

Nurse: I don’t see one.

Me: Press the power button and let’s see if anything comes up.

Nurse: Hey! That fixed it. It’s normally on when I get here for my shift

Stupid Customers

Customer: “I am going to shoot everyone at your DSL office. Where are you located at, anyways?”

Tech Support: “Uh, for security purposes, just like this, our company states we cannot reveal our call center’s location.”

Customer: “I am filing a complaint against you with the public utilities commission.”

Tech Support: “You do realize DSL is not a public utility, right?”