(It was in between Halloween and Christmas and we were changing the promotional aisle and switching stuff out. There was literally nothing in the aisle but folded down cardboard boxes, and signs were up saying “temporary out of order”.)

Customer: “I want to speak to your manager!”

Me: “Okay, is everything alright?”

Customer: “No, I was walking down the aisle with cardboard and I fell. I am blaming you!”

Me: “I didn’t make you walk down the aisle… didn’t you see the sign?”

Customer: “I needed something down that aisle! I am going to have you fired for your rude attitude!”

(I call the manager on the PA system.)

Customer: “You’re going to be in trouble!”

Manager: “What seems to be the problem?”

Customer: “I fell down in the aisle with cardboard boxes. It’s all this kid’s fault.”

Manager: “You shouldn’t have walked down the aisle, then. I suggest you leave before I call the police for harassing one of my employees.”

Customer: *faking she’s in pain* “I don’t believe this! I am going to call the corporate office!”

Manager: “Right after I call the police.” *walks away to “call the police”*

Me: “You got him mad. He is a mean one when he is mad.”

Customer: “Really?”

Me: “Oh yeah!”

Customer: ‘Um… I have to get my cell phone out of the car.” *leaves quickly*

(She never returned.)