(A man claiming to be our hotel guest’s boss calls our front desk several times, claiming that the guest won’t return his calls. I ring the hotel guest to let her know the situation.)

Me: “Hello! I received a few phone calls from a Mr. *** asking you to call him back immediately.”

Hotel guest: “Oh, Mr. ***? I don’t know a Mr. ****.”

Me: “Oh, okay. I’m sorry to bother you. I will ask him to stop calling.”

Hotel guest: “Well, what was his name again?”

Me: “Mr. ***.”

Hotel guest: “Was he tall?”

Me: “Ma’am, he was on the phone.”

Hotel guest: “You didn’t notice if he was tall or not? That doesn’t help me at all.”

Me: “Very sorry, ma’am. I will try to get a better look at him next time he calls.”

Hotel guest: “Thank you so much dear!” *hangs up*